This Privacy Policy describes how jlbit collects, processes, stores, and protects the personal data of Users on the jlbit online gaming platform. jlbit is committed to handling your personal information with transparency and in compliance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). By using jlbit's services, you consent to the data practices described in this Policy.
jlbit is an online gaming platform operated at jlbit.org, offering live casino games, slot machines, bingo, fishing games, and related gaming services primarily to users located in the Philippines. For the purposes of this Privacy Policy and applicable Philippine data protection legislation, jlbit acts as the Data Controller — the entity that determines the purposes and means of processing personal data collected through the Platform.
jlbit's operations are conducted in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. jlbit has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable data protection law. Contact details for jlbit's DPO are provided in Section 15 of this Policy.
Scope of This Policy: This Privacy Policy applies to all personal data collected through the jlbit website at jlbit.org, through the jlbit account registration and login process, through financial transaction processing, through customer support interactions, and through any other channel by which jlbit receives personal data from or about its Users. It does not apply to third-party websites or services that may be linked from the Platform.
jlbit collects the following categories of personal data from and about its Users. The specific data collected in each category may vary depending on the nature of the User's interaction with the Platform:
jlbit collects personal data through the following means:
jlbit processes your personal data on one or more of the following legal bases as recognized under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract to which you are a party |
| Processing deposits and withdrawals | Performance of a contract; compliance with legal obligation |
| KYC and identity verification | Compliance with legal and regulatory obligation (PAGCOR, AML) |
| Fraud detection and prevention | Legitimate interests of jlbit and protection of Users |
| Customer support services | Performance of a contract; legitimate interests |
| Responsible gaming monitoring | Legal obligation; legitimate interests; User consent |
| Marketing and promotional communications | Your explicit consent (which you may withdraw at any time) |
| Platform analytics and improvement | Legitimate interests of jlbit |
| Regulatory reporting and compliance | Compliance with legal and regulatory obligation |
jlbit uses the personal data it collects for the following specific purposes:
No Sale of Personal Data: jlbit does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing or commercial purposes. Your data stays within jlbit's service delivery chain and is not monetized externally.
jlbit shares your personal data with third parties only in the following specific circumstances and only to the extent necessary for the stated purpose:
To process your GCash, PayMaya, BPI, BDO, Metrobank, or UnionBank transactions, jlbit transmits the minimum necessary transaction data — including your registered name, mobile number or bank account details, and transaction amount — to the relevant payment provider. These providers are bound by their own privacy obligations and by contractual agreements with jlbit that restrict them from using your data for any purpose beyond processing the specific transaction.
jlbit uses third-party KYC verification service providers to process submitted identity documents and selfies. These providers receive only the data necessary to perform the verification and are contractually prohibited from retaining or repurposing your identity documents beyond the verification function.
Game providers supplying content to the jlbit lobby may receive anonymized session and game interaction data to support game performance monitoring, RNG certification, and responsible gaming compliance. This data does not include your full identity or financial transaction details.
jlbit uses third-party fraud detection and risk analysis tools that may process technical data — including IP address, device fingerprint, and behavioral signals — to assess the risk profile of Account activities. This is done in the interest of protecting jlbit's Users and the integrity of the Platform.
jlbit is required by law to disclose personal data to competent Philippine regulatory and law enforcement authorities — including the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC) — where such disclosure is mandated by a valid legal process, regulatory directive, or court order.
Business Transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of jlbit's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified via your registered contact details prior to any such transfer, and you will retain your rights under this Policy.
jlbit uses cookies — small text files stored on your device by your browser — and similar technologies to deliver and improve Platform functionality, maintain session security, and analyze User behavior. jlbit uses the following types of cookies:
Cookie Management: You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive notifications when cookies are set. Note that disabling essential cookies will prevent you from logging into your jlbit Account and using Platform features. Disabling analytics cookies does not affect your ability to use jlbit.
jlbit does not use cookies to serve third-party advertising or to track your activity on websites other than jlbit.org.
jlbit retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, and to comply with applicable Philippine legal and regulatory retention requirements.
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of Account plus 5 years after Account closure |
| KYC documents (ID, selfie) | Duration of Account plus 5 years after Account closure |
| Financial transaction records | 10 years from transaction date (AML regulatory requirement) |
| Bet and game history | 5 years from transaction date |
| Customer support records | 3 years from the date of the last support interaction |
| Technical and usage logs | 12 months on a rolling basis |
| Self-exclusion records | Duration of exclusion plus 5 years |
| Marketing consent records | Until consent is withdrawn plus 2 years thereafter |
Upon expiry of the applicable retention period, jlbit securely destroys or anonymizes personal data in accordance with its data disposal procedures. Where anonymization is applied rather than deletion, the resulting data no longer constitutes personal data and may be retained for statistical and analytical purposes indefinitely.
jlbit implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
Your Role in Security: Security is a shared responsibility. jlbit strongly encourages all Users to use a unique, strong password for their jlbit Account that is not used on any other platform — including GCash, email, or social media accounts. Never share your jlbit password or SMS OTP codes with anyone. jlbit support staff will never ask for your password through any channel.
In the event of a data breach that poses a real risk to your rights and freedoms as a Data Subject, jlbit will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected Users without undue delay in accordance with applicable NPC notification requirements.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights as a Data Subject with respect to the personal data jlbit holds about you:
You have the right to know that jlbit is collecting your personal data, and to be informed about the purposes, scope, and method of collection — as described in this Privacy Policy.
You have the right to request a copy of the personal data jlbit holds about you, including information about the categories of data, how it was collected, and how it is being used.
You have the right to have inaccurate or incomplete personal data corrected. You can update some of your Account information directly through your jlbit Account Settings.
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jlbit's legal retention obligations.
You have the right to object to jlbit's processing of your personal data on legitimate interest grounds, and to withdraw consent for processing that is based solely on your consent (e.g., marketing emails).
You have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe jlbit has processed your personal data in violation of the Data Privacy Act of 2012.
To exercise any of your data rights, please contact jlbit's Data Protection Officer at the contact details provided in Section 15. jlbit will respond to all verified data rights requests within thirty (30) days of receipt. jlbit may need to verify your identity before processing a data rights request to prevent unauthorized disclosure of another person's data.
The jlbit Platform is strictly restricted to individuals aged 21 years and older. jlbit does not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is conducted during the registration process and, where jlbit has reason to believe a registered Account belongs to a person under 21, the Account will be immediately suspended pending age verification, and all activities on that Account will be reviewed.
If You Believe a Minor Has Accessed jlbit: If you are a parent or guardian and you have reason to believe that a person under the age of 21 has created a jlbit Account or accessed the Platform, please contact jlbit's support team immediately via live chat on the Platform or by email at [email protected]. jlbit will investigate the matter and take prompt action to suspend the Account and remove any associated personal data, subject to any applicable legal retention requirements.
jlbit sends marketing communications — including promotional bonus offers, new game announcements, and seasonal campaigns — only to Users who have explicitly opted in to receive such communications at the time of registration or subsequently via Account Settings. Marketing consent is separate from the consent you provide to these Terms and Privacy Policy; you may use jlbit's services without opting in to marketing communications.
Marketing communications are sent via the following channels where consent has been given:
You may withdraw your consent to receive marketing communications at any time by:
Withdrawal of marketing consent does not affect your ability to use jlbit's gaming services and does not constitute Account closure. Transactional communications — including deposit confirmations, withdrawal notifications, and security alerts — are not subject to marketing opt-out and will continue to be sent as they are essential to your Account operation.
Some of the third-party service providers that jlbit works with — including certain game technology providers, fraud detection services, and identity verification partners — may be located or operate servers outside of the Philippines. Where your personal data is transferred to such providers, jlbit ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Data Privacy Act of 2012.
These safeguards include:
jlbit will not transfer your personal data internationally without a lawful basis and appropriate safeguards. If you would like further information about the specific safeguards in place for any particular cross-border transfer, please contact jlbit's DPO at the contact details in Section 15.
jlbit reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in its data processing practices, applicable Philippine law, regulatory requirements, or Platform features. The effective date at the top of this document will be updated to reflect the date of any revision.
Where changes are material — meaning they significantly affect how jlbit collects, uses, or shares your personal data — jlbit will notify registered Users via:
Your continued use of the jlbit Platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must cease using the Platform and may request Account closure in accordance with jlbit's Terms and Conditions.
jlbit has designated a Data Protection Officer (DPO) in accordance with the requirements of the Data Privacy Act of 2012. The DPO is responsible for overseeing jlbit's compliance with this Privacy Policy and applicable data protection law, and serves as the primary point of contact for data subjects wishing to exercise their rights or raise data protection concerns.
If you have questions about this Privacy Policy, wish to exercise your data rights, or want to report a concern about how jlbit handles your personal data, please contact jlbit's DPO using the following details:
When submitting a data rights request by email, please include your full name as registered on your jlbit Account, your registered Philippine mobile number, a description of the right you wish to exercise, and any additional context that will help jlbit locate and process your request efficiently. jlbit may require you to verify your identity before processing the request.
NPC Complaints: If you are not satisfied with jlbit's response to your data rights request, or if you believe jlbit has violated the Data Privacy Act of 2012, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines through NPC's official channels. jlbit will cooperate fully with any NPC investigation.
All data transmitted between your device and jlbit's servers — login credentials, deposit details, personal information — travels through a 256-bit SSL encrypted connection. Your data cannot be intercepted in transit, whether you're logging in from BGC or Cebu.
jlbit's data processing practices are designed in alignment with the Data Privacy Act of 2012 (Republic Act No. 10173), including the designation of a Data Protection Officer, implementation of privacy-by-design principles, and NPC breach notification readiness.
jlbit does not sell your personal data to third parties for advertising or commercial purposes. Your information is used strictly within jlbit's own service delivery ecosystem — payment processors, game providers, and compliance services — and no further.
Your KYC documents — government-issued IDs and verification selfies — are processed by certified identity verification partners and stored in segregated, access-controlled environments. Only authorized jlbit compliance personnel with a specific operational need can access them.
jlbit has incident response procedures aligned with NPC requirements. In the event of a data breach affecting your personal data, jlbit will notify the NPC within 72 hours and will inform affected Users promptly with details of what occurred and what steps are being taken.
Philippine players on jlbit have the full suite of data subject rights under RA 10173 — including the right to access, correct, erase, and object to your personal data. Requests are responded to within 30 days by jlbit's Data Protection Officer.
jlbit was built for Filipino players who expect transparency — in game rules, in payouts, and in how their personal information is handled. Sign in to your account and play knowing exactly where your data goes. 21+ only.
Must be 21+ to play · PAGCOR-compliant · RA 10173 compliant · Play responsibly